Below are the most frequently asked questions and answers. If you do not find something you are looking for, please contact us anytime. We're only too happy to answer any questions you might have.
Do I get instant access to the tutorials after paying for my subscription?
what benefits do I get for my subscription?
Where can I find the subscription prices?
How do I subscribe to the online courses?
I've downloaded the exercise files but can't seem to open them. What did I do wrong?
I can't login or not all video lessons are accessible. How do I fix this?
How do I renew or re-activate my subscription?
I have a dialup or slow internet connection and the movies are very slow to load up.
Do I need to cancel my subscription?
Why do my videos keep pausing?
Can I download the courses and tutorials?
Can I login from any computer, or am I limited to a single computer?